Terms of Use

In short: A consumer weight-care app for iOS. It tracks your weigh-ins, logs your food, keeps a record of the medication you are already prescribed, reads signals you allow from Apple Health, and includes an AI coach. It is not medical care.

Jeni helps you track and understand your own weight-management effort. It:

• tracks weigh-ins and shows your trend and goal pace,
• logs food by photo, label, barcode, or words, and estimates calories and macros,
• lets you record a weight medication, its dose and schedule, and mark each dose taken or skipped,
• lets you record how you felt, including side effects,
• reads signals you allow from Apple Health to compose your day and your weekly read,
• offers optional private body-progress scans, processed on your iPhone,
• includes jeni, an in-app coach whose replies are generated by an AI language model,
• can optionally connect to a participating healthcare practice, if you choose,
• and offers an optional paid subscription.

Jeni does not provide medical care. It does not prescribe, dispense, adjust, or supply any medication, and using it does not create a clinician-patient relationship between you and us. Recording a medication in Jeni is bookkeeping about a prescription someone else gave you. It is not a prescription and it is not medical direction.

In short: 13+ to use the app. 18+ is the design audience.

You must be 13 or older (16 in the EU under GDPR) to use Jeni. The app is designed for adults aged 18 and over. By using the app, you confirm you meet this age requirement.

In short: Anonymous use is supported. Sign in with Apple or email if you want sync. You can delete your account from Settings at any time; deletion is permanent.

• Anonymous use is supported. You can complete onboarding and use the app without creating an account; data syncs to a device-scoped anonymous identity at Supabase.
• Apple ID or email sign-in lets you sync across devices and recover your data if you reinstall.
• You're responsible for keeping your sign-in credentials secure.
• You can delete your account from Settings → account → delete account at any time. Deletion is permanent and unrecoverable. To also clear the on-device-only answers (see our Privacy Policy for what those are), uninstall the app.

In short: An auto-renewing subscription, billed by Apple. The tiers and prices shown in the app at the time of purchase are the ones that apply. Renews until you cancel; cancel at least 24 hours before renewal.

Jeni offers a paid auto-renewing subscription. We offer more than one billing period. The tiers, prices, billing period, and any introductory offer are the ones displayed in the app at the time of purchase, and those displayed terms are what apply to you. Pricing in other currencies is set by Apple's local pricing matrix.

Auto-renewal

• Subscriptions renew automatically at the end of each billing period, at the price disclosed to you at signup, unless you cancel at least 24 hours before the renewal date.
• If an introductory offer or free trial is ever presented to you and you do not cancel before it ends, the subscription begins automatically and your Apple ID is charged at the then-current price.
• To cancel: open iOS Settings → [your Apple ID] → Subscriptions → Jeni → Cancel Subscription. Or, in the App Store app: tap your profile photo → Subscriptions → Jeni → Cancel Subscription.
• Your Apple ID is charged at the start of each billing period. Payment is taken by Apple, not by us. We never receive or store your payment method.

Existing subscribers

If you subscribed at an earlier price, Apple's “preserve current price for existing subscribers” mechanism means your renewal price does not change unless you cancel and resubscribe, in which case current pricing applies.

Refunds and restore

Refund requests are handled by Apple, not by us. See Apple's refund policy. We can't issue refunds for App Store purchases ourselves. Restore purchases is available in Settings → account.

In short: Coach replies and nutrition estimates from a photo are generated by AI, including third-party models reached through our backend. They can be wrong. They are not medical advice.

Several parts of Jeni are generated wholly or partly by AI, including third-party models (currently OpenAI) reached through our own backend, never directly from your device to the provider:

• Coach replies. When you send a message, your recent conversation and the program context needed to answer is transmitted through our backend to a language model, which generates the reply you see.
• Nutrition estimates from a photo. When you snap a plate or a label, the image goes through our backend to a vision model, which returns an estimate of calories and macros.
• Notes about your week that the app composes for you.

• AI output can be wrong. Calorie and macro estimates from a photo are estimates, not measurements. Coach replies may be inaccurate, incomplete, or misleading. Do not rely on them as fact without checking.
• AI output is not medical, nutritional, or other professional advice, not a diagnosis or treatment, and not a substitute for a qualified clinician. It must never be used to decide whether to take, skip, change, or stop any medication.
• Do not rely on Jeni to detect allergens or to tell you whether a food is safe for you.
• You are responsible for reviewing and correcting what the app logs on your behalf.
• Please don't share sensitive information with the coach that you wouldn't want processed by a third-party provider. See our Privacy Policy for how this content is handled.

References elsewhere in the app to Jeni being “with you” or “by your side” describe the design intent of the coaching content, not a promise about the accuracy of any generated reply.

In short: Jeni records the medication you are already prescribed. It never prescribes, never changes a dose, and never overrides your clinician.

If you use the medication features, you can record the medication you take, its dose and schedule, mark each scheduled dose taken or skipped, and log side effects. Jeni uses that record to compose your day and to help you bring an accurate summary to an appointment.

• Jeni does not prescribe medication and does not dispense it.
• Jeni does not independently change a clinician's prescription or treatment plan, and never tells you to change a dose on its own.
• Your prescriber wins every disagreement. If your prescriber's instructions and anything in the app conflict, follow your prescriber and tell them what the app showed you.
• Reminders are a convenience, not a clinical safeguard. Do not rely on the app to make sure you take a medication.
• What you record is only as accurate as what you enter. Jeni does not verify it against a pharmacy or a medical record.

In short: Jeni is a consumer wellness app, not a medical device and not medical advice. It is not for emergencies. It does not replace a clinician, and it does not guarantee any result.

Jeni is not an emergency service. If you think you are having a medical emergency, call your local emergency number or go to an emergency department. Do not use the app, and do not message the coach, to seek emergency help. The coach is not monitored by a human in real time.

• Jeni does not replace professional medical judgment. It is not a medical device, not a diagnosis or treatment, and not a substitute for a qualified healthcare professional.
• Talk to your clinician before starting a weight-management effort or changing how you eat or move, especially if you are pregnant, postpartum or breastfeeding, have or have had an eating disorder, have a chronic condition, or take prescription medication, including GLP-1 receptor agonists.
• No outcome is promised. We do not guarantee weight loss, maintenance, or any health result. Individual results vary and depend on factors outside the app.
• Targets are general estimates. Calorie targets, protein floors, BMI, weight trends, and goal-pace projections are computed from published equations and from what you enter. They are general wellness information, not clinical recommendations.
• Health readings are not clinical-grade. Values from Apple Health or a paired device are shown as reported by your iPhone or that device. We do not validate them against medical instruments.
• Stop and seek advice if you feel pain, dizziness, faintness, or unusual discomfort during any activity the app suggests. We are not liable for injuries sustained while using the app.

In short: Optional and off by default. If your practice participates and you enter its invite code, you choose what to share and can revoke it anytime. Your care is between you and your practice, not with us.

If your weight-management practice participates, you can connect your Jeni account to it from Settings → your care team and share selected parts of your record. Nothing about a clinic exists in your account until you enter an invite code and accept.

• You choose which consents to grant, and you can revoke any of them or disconnect entirely at any time. See our Privacy Policy for exactly what each consent covers.
• Your relationship with your practice is with that practice, not with us. We provide software that carries information you choose to share. We do not provide, supervise, direct, or take responsibility for the clinical care your practice provides.
• A practice may set a medication plan or protocol that your app then reflects. That plan comes from your practice. We do not author it and we do not verify it, and it does not become our medical advice by passing through the app.
• What your practice does with what it receives is governed by that practice's own privacy notice and the laws that apply to it.
• These terms do not make us a party to your care, and nothing here is a healthcare services agreement.

In short: These terms also cover jenifit.app. If you give us your email for a free guide, you're agreeing to receive it and a few follow-up emails, unsubscribe anytime. The guides are general wellness information, not medical advice, and never require a purchase.

Our website (jenifit.app) and the free resources we offer there, downloadable guides and the “field notes” articles, are part of the Service and covered by these terms and our Privacy Policy.

• The free guide. When you request a free guide, you consent to receive it by email along with a short series of related follow-up emails. No purchase is ever required, and you can unsubscribe from all marketing email in one tap. We may change or stop offering any free resource at any time.
• It's information, not advice. The guides and articles are general wellness and educational information for healthy adults. They are not medical, nutritional, or fitness advice for your specific situation, not a diagnosis or treatment, and not a substitute for your doctor. The health and safety disclaimer above applies to this content too.
• Use them for yourself. The guides are licensed for your personal, non-commercial use, please don't resell, rebrand, or redistribute them.

In short: Food photos, body scans, written reflections, food descriptions, and coach messages are yours. You grant us a license to store and process them only to run the service. Delete them by deleting your account.

Jeni accepts content you enter into the app. This includes:

• Food photos you snap for meal logging. To estimate calories and macros, the image is transmitted through our backend to a third-party vision model provider.
• Body progress scans, which are processed on your iPhone and are never sent to an AI provider or to a connected practice.
• Written reflections, notes, and free-text food descriptions.
• Coach messages, which are transmitted through our backend to a third-party language model provider to generate replies.
• The profile, weight-log, medication, dose, and symptom fields you fill in.

You retain ownership of the content you create. You grant us a non-exclusive, worldwide, royalty-free license to store, process, and display that content solely to provide the service to you (for example, to estimate nutrition, generate coach replies, show you your own history, and transmit what you have explicitly consented to share with a connected practice). This license ends when you delete the content or your account, except for copies we are required to retain by law or that our providers retain transiently to deliver their service.

We do not use your photos or your coach conversations to train AI models, and our providers do not train on them under our API agreements.

You can delete this content by deleting your account (Settings → account → delete account), which removes your synced rows and your stored photos. We reserve the right to moderate, remove, or refuse content that violates these terms. See our Privacy Policy for exactly what is sent, to whom, and how long it is kept. The decorative photographs shown on the welcome screen are licensed creator imagery, not user-submitted content and not before/after comparisons.

In short: Jeni, the name, and the visual identity are ours. In-app content is licensed for personal use inside the app. Your data is yours.

• Jeni, the Jeni and JeniFit names, the “Jeni” persona, the logo, and the visual identity belong to bay82 Studio LLC.
• In-app content, voice clips, artwork, animations, and program material are licensed to you for personal, non-commercial use within the app. You may not extract, redistribute, or rebuild a competing product from them.
• Your data, what you log in the app, belongs to you.

• Use the app for anything illegal or harmful.
• Reverse-engineer, decompile, or extract the app's code or assets.
• Use automated systems (bots, scrapers) against our backend.
• Resell or sublicense access to Jeni.
• Submit false personal data to circumvent age restrictions or fraudulently obtain a subscription.
• Use the app to provide clinical care to someone else, or hold yourself out as doing so through it.

We may suspend or terminate your account if you violate these terms, attack our infrastructure, or engage in fraud. We'll notify you when practical, and you keep the right to a refund of any unused paid period if Apple's refund policy permits.

In short: We'll bump the “Last updated” date and surface an in-app notice on next launch for non-trivial changes.

The current version reflects iOS app v1.2.0 and the jenifit.app website. If we make material changes, we'll bump the “Last updated” date above and (for non-trivial changes) surface an in-app notice on next launch. Continued use after a change means you accept the new terms.

Jeni is provided “as is” and “as available”, without warranties of any kind to the fullest extent permitted by law.

To the fullest extent permitted by law, our total liability is limited to the amount you paid us in the 12 months before the event giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

Nothing here limits liability that cannot be limited under applicable law, including for death or personal injury caused by negligence where that limitation is not permitted.

These terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. This does not deprive you of the protection of mandatory consumer law in your country of residence.

In short: Apple requires this section for apps downloaded from the App Store. It sets out that your agreement is with bay82 Studio LLC and not Apple, the scope of your license, and who is responsible for support, warranties, and claims. Apple can enforce these terms against you as a third-party beneficiary.

The following terms apply if you downloaded the app from the Apple App Store. They are required by Apple and supplement the rest of these terms.

• This agreement is with us, not Apple. These terms are between you and bay82 Studio LLC only, not with Apple. bay82 Studio LLC, not Apple, is solely responsible for the app and its content.
• Scope of license. We grant you a non-transferable license to use the app on any Apple-branded devices that you own or control, as permitted by the Usage Rules in Apple's Media Services Terms and Conditions, except that the app may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
• Maintenance and support. bay82 Studio LLC is solely responsible for providing any maintenance and support for the app. Apple has no obligation to furnish any maintenance or support services for the app.
• Warranty. bay82 Studio LLC is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app.
• Product claims. bay82 Studio LLC, not Apple, is responsible for addressing any claims relating to the app or your possession and use of it, including but not limited to: product liability claims; any claim that the app fails to conform to any applicable legal or regulatory requirement; claims arising under consumer protection, privacy, or similar legislation, including in connection with the app's use of HealthKit; and any other claims relating to the app.
• Intellectual property. If a third party claims that the app or your possession and use of it infringes that third party's intellectual property rights, bay82 Studio LLC, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
• Legal compliance. You represent and warrant that you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist-supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Third-party terms. You must comply with any applicable third-party terms of agreement when using the app.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these terms, and upon your acceptance of these terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these terms against you as a third-party beneficiary.
• Developer name and contact. The app is provided by bay82 Studio LLC. For any questions, complaints, or claims regarding the app, contact us at support@jenifit.app.

bay82 Studio LLC
support@jenifit.app